Privacy Policy - Royal Crown Builders & Real-Estate

This Privacy Policy applies to all users, website visitors, prospective property buyers, existing clients, and partners interacting with RCB Estate across digital platforms, phone consultations, on-site office visits, and property exhibitions.

1. What Personal Data We Collect

We may collect, use, store, and process various types of personal information, including but not limited to:

Identity Data: Full name, title, date of birth, and identity documentation required for property registration.
Contact Data: Mobile phone number, email address, physical address, city, and state.
Property Preference Data: Preferred location, budget range, plot size, apartment specifications, and investment interests.
Technical Data: IP address, browser type, device information, operating system, and pages visited.
Communication Data: Inquiries submitted via web contact forms, WhatsApp messages, or customer care calls.

2. How Do We Collect Personal Data

We collect data through multiple channels:

Direct form submissions on our website, contact forms, or newsletter subscriptions.
Direct communications via phone calls, emails, or site visit registrations.
Automated technologies including website cookies and analytical tracking.
Authorized channel partners and real estate portals.

3. Why Do We Collect Your Personal Data

We collect your information to provide personalized property consultations, assist with site visits, process legal documentation for bookings, answer customer queries, and fulfill statutory RERA guidelines.

4. Purposes of Processing

To schedule property site visits and present real estate projects matching your requirements.
To send project brochures, price lists, availability details, and promotional updates.
To draft sales agreements, allotment letters, and property transfer documents.
To maintain website security and optimize performance.

5. Lawful Basis for Processing

We process personal data based on your explicit consent, performance of contractual obligations, legitimate business interests in serving prospective home buyers, and compliance with statutory laws in India.

6. Sharing of Your Personal Data

RCB Estate does not sell or rent your personal data to third parties. We may share information with banking partners for loan sanctioning, legal advisors for agreement registration, and government authorities when required under RERA regulations.

7. Security of Your Personal Data

We employ strict administrative, technical, and physical security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

8. Direct Marketing Communications

You may opt out of receiving promotional SMS, WhatsApp, or email updates from RCB Estate at any time by contacting us at info@rcbestate.com.

9. Changes to This Privacy Policy

We reserve the right to update this policy periodically. Any changes will be updated on this page with an adjusted date.

10. Your Rights Regarding Personal Data

You have the right to request access to your personal information, request corrections to inaccurate details, or request deletion of data held by us subject to statutory legal record retention requirements.

11. Data Retention

Personal data is retained only as long as necessary to serve the purposes outlined in this policy and meet statutory record-keeping obligations under Indian law.

12. Data Transfer

Your personal information is securely processed and hosted within data servers in India complying with domestic data protection standards.

13. Cookies and Similar Technologies

We use standard cookies to improve website functionality, track user navigation, and personalize your experience. You can modify your browser settings to block cookies.

14. Third-Party Websites

Our website may include links to third-party portals or partner sites. RCB Estate is not responsible for the privacy policies or content of third-party platforms.

15. Children's Privacy

Our services are directed at individuals capable of entering legal real estate contracts (age 18+). We do not knowingly collect personal data from minors.